FAQs
Welcome to the City World Hyundai Frequently Asked Questions (FAQ) page! Whether you're exploring new or pre-owned vehicles, seeking service and maintenance, or navigating financing options, we're here to assist you. Our goal is to provide clear and concise answers to common inquiries, ensuring a seamless experience as you engage with our dealership.
Q: Where is City World Hyundai located, and what are your contact details?
A: City World Hyundai is located at 3350 Boston Road, Bronx, NY 10469. You can reach our Sales Department at (855) 306-0357 and our Service Department at (855) 306-1068.
Q: What are your operating hours?
A: Our Sales Department is open Monday through Thursday from 9:00 AM to 8:00 PM, Friday and Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM. Our Service Department operates Monday through Friday from 7:30 AM to 5:00 PM, Saturday from 8:00 AM to 1:00 PM, and is closed on Sundays.
Q: What types of vehicles are available at City World Hyundai?
A: We offer a wide selection of new Hyundai models, including sedans, SUVs, and hybrids. Additionally, we have a variety of pre-owned and certified pre-owned vehicles to suit different preferences and budgets.
Q: Can I purchase a vehicle online?
A: Yes, through our Express Store, you can complete the entire car-buying process online, including vehicle selection, pricing, financing, and even scheduling home delivery or in-store pickup.
Q: What financing options are available?
A: We provide flexible financing plans tailored to your needs, including loans and lease options. Our Finance Center works with various lenders to offer competitive rates and terms.
Q: How can I get pre-qualified for financing?
A: You can start the pre-qualification process online by filling out our secure form. Our finance team will then contact you to discuss your options.
Q: Does City World Hyundai accept trade-ins?
A: Yes, we accept trade-ins. You can value your trade-in online using our appraisal tools, which utilize data from sources like Kelley Blue Book®, Black Book®, or Edmunds.
Q: How do I schedule a service appointment?
A: You can schedule a service appointment online through our website or by calling our Service Department at (855) 306-1068.
Q: What services are offered at your Service Center?
A: Our Service Center provides a range of services, including oil changes, tire rotations, brake inspections, battery checks, and more. We also offer multi-point inspections to ensure your vehicle's optimal performance.
Q: Are there any service specials available?
A: Yes, we regularly offer service specials on various maintenance services. You can view our current offers on our Service Specials page.
Q: What is Hyundai's Complimentary Maintenance program?
A: Hyundai offers complimentary maintenance for new vehicles for 3 years or 36,000 miles, whichever comes first. This includes engine oil and filter changes, tire rotations, and multi-point inspections.
Q: What is Hyundai Roadside Assistance?
A: Hyundai Roadside Assistance provides 24/7 support, including towing, trip interruption assistance, and more. You can access this service by calling 1-800-243-7766.
Q: Are there any current lease or finance specials?
A: Yes, we offer various lease and finance specials on new Hyundai models. You can explore our current promotions on our New Vehicle Specials page.
If you have further questions, feel free to contact us directly or visit our dealership. Our team is dedicated to providing exceptional service and assisting you with all your automotive needs
